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Knowledge base
Managing Your Account
Currency
2
What currency is my account denominated in?
Can I perform cash transfers in a currency other than my account currency?
Verification
8
Why must I submit verification documents?
How do I upload the documents?
What is proof of address?
Why has my verification been rejected?
How long does verification usually take?
See all 8 articles
Privacy & Security
5
How do I change my password?
I forgot my password
What should I do if my account has been blocked?
What happens in the event of insolvency ?
Does Omada have 2FA support for account security?
Sub-accounts
3
How do I open a demo account?
How can I move funds between my trading accounts?
Can I have more than one Omada Account?
Support
8
How can I contact Omada?
What are the functions of the dashboard?
What is the Omada Dashboard?
Am I able to access the dashboard remotely?
How do I use a demo account?
See all 8 articles
Termination & Feedback
3
How do I close my account?
How can I submit a complaint? / How can I submit a feedback?
Can I close a Live Account?
Deposits & Withdrawals
Bank transfer
8
How do I fund my account?
What is the minimum deposit amount?
Why was my transfer rejected?
When will I receive my withdrawal?
What are the costs of transferring funds?
See all 8 articles
Other funding means
4
Which Credit / Debit Cards does Omada accept?
USDT Funding Attestation (ERC20)
USDT Funding Attestation (TRC20)
USDT Funding Proof
Account funding
3
Is funding my account safe and secure?
Can I use a Joint Bank Account to open a trading account?
How will I know if my transfer is successful?
Sub-accounts
2
How does Omada hold my money?
What are Omada's Fund Safety features?
Withdrawals
9
Does Omada charge withdrawal fees?
What is the minimum withdrawal amount?
Can I withdraw funds from my trading account directly to my bank card?
What are SWIFT and IBAN?
Why did I not receive the full transfer amount?
See all 9 articles
New to Omada
Fees
3
Does Omada charge conversion fees?
Does Omada charge fees on their trading platform?
Does Omada charge inactivity fees?
Account Opening
6
I wish to register an account as a corporate entity
How do I sign up for an account?
How old do I need to be to trade with Omada?
How do I get started with Omada?
What is KYC?
See all 6 articles
About Omada
4
Is Omada licensed?
Where is Omada located?
Does Omada accept US clients?
New Enquiry
Commissions & Fees
5
Does Omada charge commissions?
Does Omada charge fees for your trading platform?
Does Omada charge withdrawal fees?
Does Omada charge conversion fees?
What is the minimum withdrawal amount?
What does Omada offer?
3
What products can I trade on Omada?
Are clients funds safe?
Do you have an IB programme?
Omada Partners
Introducing Broker
2
Do you have an IB programme?
How do I join as an IB?
MAM / PAMM
0
Signal Provider
3
Will I be able to import or add other Signal Providers?
Who are your Signal Providers?
How do I check which is the more popular Signal Provider?
Trade
Trading
29
What is Forex? What is Forex trading?
What is a Pip?
What is a Lot in Forex?
What is the default lot size?
What is Straight Through Processing (“STP”) and why is it important?
See all 29 articles
Copytrading Platform
User Guide
0
System Guides
User Walkthrough
5
Disabling Popup Blockers for Android
Disabling Popup Blocker for iPhone
Deposit Walkthrough
New User Registration
Copy Trade Walkthrough